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Posts made in February, 2012

PAMF Receives Top Rankings by California Office of the Patient Advocate

The Palo Alto Medical Foundation has been rated four out of four stars by the California Office of the Patient Advocate (OPA) in a statewide assessment of all medical groups.  Medical groups were ranked in two categories: meeting national standards of care, and patient ratings.

Established in 2000, the Office of the Patient Advocate is an independent state office in conjunction with the Department of Managed Health Care. The OPA was created to represent the interests of health plan members to get the care they deserve and to promote transparency and quality health care by publishing an annual Quality of Care Report Card.

The Palo Alto Medical Foundation is one of only a few medical groups in California that rated four out of four stars in both categories.

“Our physicians and staff are committed to providing all of our patients with superb medical care and service. The four-star rankings are truly gratifying,” said Richard Slavin, M.D., chief executive officer of the Palo Alto Medical Foundation.  “Measurement of performance and outcomes is critical to continuous improvement in our organization. Our focus is our mission: To enhance the well-being of the residents of our communities through compassion, excellence and innovation in health care services, education and research.” Read More