PAMF Earns Top Honors for Patient Care

Six Sutter Medical Network (SMN) physician organizations that participated in the annual CAPG Standards of Excellence Survey, ™ including all five medical foundations, earned Elite status—the highest honor awarded by CAPG, a trade association for physician organizations. The survey measures medical group infrastructure against multiple criteria, such as patient experience, population health and affordability.

SMN Elite Status winners (5 stars/highest recognition):

• Brown & Toland Physicians, serving Alameda and Contra Costa counties
• Palo Alto Medical Foundation, serving Alameda, Contra Costa, San Mateo, Santa Clara and Santa Cruz counties
• Sutter East Bay Medical Foundation, serving Alameda and Contra Costa counties
• Sutter Gould Medical Foundation, serving Stanislaus, San Joaquin and Merced counties
• Sutter Medical Foundation, serving Amador, Placer, Nevada, Sacramento, Solano and Yolo counties
• Sutter Pacific Medical Foundation, serving San Francisco, Marin, Sonoma and Del Norte counties

Physician organizations voluntarily participate in CAPG’s Standards of Excellence ™ survey. This year, 114 medical groups—covering more than 14 million patients nationwide— took part in the evaluation. The survey ratings, which assess medical group performance in six rigorous categories, help consumers evaluate a physician group’s technical quality, patient experience and affordability.

“Across Sutter Health’s not-for-profit network, physicians and care teams focus on creating high-value and high-quality care experiences that meet our patients’ individual needs,” said Jeff Burnich, M.D., senior vice president of Sutter Health’s Medical and Market Networks. “We’re proud of our efforts to improve quality and safety, and will always look for new ways to enhance our service and support to patients.”

“Our survey is recognized as the industry standard by which the nation’s healthcare systems can assess the delivery of accountable and value-based care and improve patient care coordination, in line with ongoing healthcare reform,” said Donald Crane, CAPG president and CEO.

“We’re proud to partner with the National Center for Quality Assurance (NCQA) on the application, analysis, scoring and reporting of the survey, which has proven to have real-world benefits. Additionally, the RAND Corporation is using the SOE® scoring in its research with the National Institute on Aging on a report that will uncover the highest yield structures for cost efficiency,” added Crane.

For complete survey results and additional information, visit capg.org/soe.