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2012-08-09 17:21:42

Sutter Health Opens Latest Bay Area Clinic for Walk-In Healthcare

Posted by on Nov 14, 2017 in Innovation, Prevention & Wellness | Comments Off on Sutter Health Opens Latest Bay Area Clinic for Walk-In Healthcare

San Jose, Calif. – Nov.14, 2017 – Sutter Health opens its newest Walk-In Care clinic in San Jose today, a service of the Palo Alto Medical Foundation, at 685 Coleman Ave., Suite 20. Sutter’s Walk-In Care clinics offer a new option for quick, convenient care for everyday illnesses and health needs in a stand-alone storefront that is easily accessible. The San Jose clinic is Sutter Health’s sixth Bay Area location. The first clinic opened in Petaluma in late April followed by clinics in San Francisco, Walnut Creek, Dublin and San Ramon. “Consumers are actively seeking quick and affordable solutions for their immediate healthcare needs,” said Don Wreden, M.D., Sutter Health senior vice president, Patient Experience. “Many people need high-quality care beyond the standard work week, and we’re innovating to make care even more convenient – all while maintaining the personal level of support people have come to expect from our pioneering team. Sutter Walk-In Care offers an innovative approach to healthcare: Nurse practitioners or physician assistants provide treatment for common illnesses, health screenings, vaccinations and wellness services such as smoking-cessation support. Each location is open 8 a.m. to 8 p.m., seven days a week, with reduced hours on most major holidays. Thanksgiving and Christmas Day are the only days when Sutter Walk-In Care clinics are closed. Patients can call ahead or visit the Walk-In Care website to save their spot, or simply just walk in to the location. Sutter Walk-In Care locations offer a comfortable lobby with outlets to charge laptops or phones, as well as complimentary wi-fi, fruit, coffee, tea and fruit-infused water. Sutter Walk-In Care is available to adults and children 18 months and older – patients do not need to be an existing Sutter Health patient. Sutter Walk-In Care accepts most major insurance plans, and patients would be responsible for their standard co-pay or co-insurance. For those who prefer to pay out of pocket or have not yet met their deductible, pricing is clear and simple, with a standard office visit at a flat rate of $129. “These new locations offer easy access to treatment for problems like the flu or an ear infection, rashes, and wellness services like sports or pre-employment physicals,” said Carolin Delker, Sutter Walk-In Care nurse practitioner manager. “We hope that by providing more convenient access to care, patients won’t put off getting the care they need to stay healthy.” Delker added: “Patients appreciate the range of services we provide, and our staff can help people when they most need it. People can come in before going to the office in the morning, or schedule a time on any day of the week that is convenient for them, including evenings.’’ Walk-In Care clinics have the potential to relieve pressure on overcrowded emergency rooms. “We want to reserve emergency departments for serious and life-threatening illnesses, rather than having people with minor medical problems going there because they have no other option,” Delker said. “At the same time, allowing patients to receive non-urgent care and vaccinations quickly, near where they live or work, should help free up doctor-office visits for those with more serious issues.” While Sutter Walk-In Care provides a wide variety of healthcare services, patients with serious problems or illnesses that require more immediate attention, such as severe cuts or broken bones,...

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Palo Alto Medical Foundation Sponsors Rey of Hope Luncheon

Posted by on Mar 20, 2017 in Community Benefit | Comments Off on Palo Alto Medical Foundation Sponsors Rey of Hope Luncheon

  SAN JOSE, Calif.– March 15, 2017 — Cristo Rey San Jose Jesuit High School is pleased to announce that Palo Alto Medical Foundation (PAMF) is a “Summa Cum Laude” sponsor of its primary fundraiser of the year, taking place on March 24, 2017, at the downtown San Jose Marriott Hotel. As the lead sponsor, PAMF has pledged to help underwrite costs and provide much needed scholarship funds for Cristo Rey students. “We are very blessed and grateful for our partnership with PAMF,” says Father Peter Pabst, SJ, president of Cristo Rey San Jose. “In addition to its generous support of our event, PAMF is the largest provider of jobs in our Work Study program, offering excellent work opportunities and mentorship for 12 Cristo Rey students.” The Rey of Hope Luncheon will highlight accomplishments of Cristo Rey students as well as raise funds for the Rey of Hope Scholarship Fund. Elizabeth Vilardo, M.D., CEO of Palo Alto Medical Foundation, is the keynote speaker of the event, which is expected to draw in excess of 500 attendees. “We are so pleased to have the opportunity to work with these motivated students,” said Dr. Vilardo. “We value the contribution they are making to the important work we do every day to provide the best care for patients. This is an important time for them and we hope their experiences at PAMF and Cristo Rey will help them to continue to succeed in pursuing an education, a career and giving back to others.” Sade F., a sophomore at Cristo Rey San Jose, says, “Working at Palo Alto Medical Foundation has transformed my work day into my favorite day of the week. My work experience at PAMF has also influenced my interest in pursuing medicine as my career. I constantly learn from those around me and they inspire me to succeed. I am extremely grateful for the amazing opportunities presented to me through PAMF.” Working at both the Sunnyvale and Mountain View PAMF campuses, Sade and fellow Cristo Rey students are learning skills such as working directly with patients to help them register for the Flu Shot Express, confirming telephone appointments, working as Patient Service Representatives at the front desk of the clinical departments and facilitating the transfer of patients’ messages from the automated system to the appropriate department. For more information and to purchase tickets to the Rey of Hope Luncheon, please contact Shelby Saso at shelby.saso@cristoreysj.org. About Cristo Rey San Jose Cristo Rey San Jose Jesuit High School provides students from underserved communities with a rigorous, college-prep education and a unique Work Study program, in which students work one day per week at Silicon Valley businesses. Fees paid by companies such as Cisco, HP, Yahoo!, Palo Alto Medical Foundation, Frank Rimerman + Co., and dozens of others help offset up to 50 percent of tuition costs. Cristo Rey San Jose is one of 32 schools nationally that comprise the Cristo Rey Network, which boast a 90% college enrollment rate. More information is available at cristoreysanjose.org. About the Palo Alto Medical Foundation The Palo Alto Medical Foundation (PAMF) for Health Care, Research and Education, is part of the Sutter Health network of care. Founded in 1930, PAMF is a not-for-profit health care organization that is a pioneer in the multispecialty group practice...

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Creating Economic Opportunities at PAMF

Posted by on Mar 3, 2017 in Uncategorized | Comments Off on Creating Economic Opportunities at PAMF

PAMF received JobTrain’s Inaugural Bay Area Economic Opportunity Award for having hiring practices and programs that open up employment opportunities for people who are talented and skilled but have experienced barriers to employment. A big thanks to Blair Arreguin, a recruiter at PAMF, who worked with JobTrain to place medical assistants at PAMF. JobTrain is a non-profit organization with a mission to improve the lives of people through job skills training and placement. A team including Harly Neumann, PhD, VP Human Resources; Edwin Gonzalez, recruitment team lead; and Rebecca Ostrander, recruitment lead; accepted the award during a ceremony at the Hiller Aviation Museum in San Carlos. Out of many submissions from Bay Area companies, 18 finalists were selected to attend the event and six winners were chosen for the award. Some of the other finalists included Google, LinkedIn, Webcor and Intel....

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Sutter Health Research Projects on Patient-Centered Care Receive National Awards

Posted by on Feb 28, 2017 in Prevention & Wellness, Research, Senior Health, Uncategorized | Comments Off on Sutter Health Research Projects on Patient-Centered Care Receive National Awards

 Palo Alto, Calif., (Feb. 13, 2017) – The Patient-Centered Outcomes Research Institute (PCORI) based in Washington, D.C., recently awarded funding to a study at Palo Alto Medical Foundation Research Institute (PAMFRI) on improving communication between patients and primary care doctors, and to a PAMF project aimed at improving preventive care for seniors. A study led by Ming Tai-Seale, Ph.D., MPH, associate director of PAMFRI, received $5.8 million to assess the effectiveness of three different approaches to enhancing patient-doctor communication in a primary care setting. “We want to enable patients to have a voice in their care from the beginning,” said Dr. Tai-Seale. “This project encourages patients to be better prepared and to engage in shared decision making so that they will get more out of their visit. And it will help doctors and patients choose the best treatment plan for the patient.’’ An award for $50,000 went to the Guzik Family Center for Geriatrics and Palliative Care at PAMF to advance the Fostering Successful Aging project. Established in 2014, Fostering Successful Aging has received funding from PCORI for three consecutive years. The project’s goal is to engage older people, the medical community, researchers and other stakeholders in studying effective strategies to help seniors maintain their health and independence for as long as possible. “This work focuses attention on value-based preventive care for seniors by discovering how patients can help contribute meaningfully to improving care for seniors both now and in the future,” said Peter H. Cheng, M.D., founder of the project and leader of geriatric medicine at PAMF’s Guzik Center. Targeting Senior Care Dr. Cheng co-leads this project together with Cheryl D. Stults, Ph.D., a research sociologist at PAMFRI, and Jane David, a PAMF patient and former caregiver of a senior PAMF patient. The PCORI funding will be used to develop a design that compares two approaches to care for seniors as well as to support documenting the work of patient ambassadors. The patient ambassadors are a group of volunteers, ages 66 to 88, who participate in the project by sharing experiences about needing and receiving preventive care as well as insights on successful aging. The patient ambassadors are also working with researchers, educators, and health care professionals to develop tools and processes to improve delivery of preventive care. The project focuses on practices and outcomes in the Medicare Annual Wellness Visit and a series of group appointments known as Mind, Body, Soul Shared Medical Appointments (SMA). “This project is all about the power of collaboration and giving patients a special opportunity to be valued stakeholders and partners,” David said. Evaluating Doctor-Patient Communication Dr. Tai-Seale’s study assesses the effectiveness of three different tools for supporting communications between a patient and a doctor in a primary care setting. Some of the tools were developed during an earlier PCORI-funded pilot study known as the Open Communication study. The communication tools that the current study assesses include: A booklet that patients use to write down priorities for their office visits and reminders about recommended treatments and behaviors. A trained patient-physician communication coach also helps prepare the doctor for questions patients may have. A questionnaire that patients receive through My Health Online, a digital portal that lets Sutter Health patients manage their health online. Patients list priorities for the appointment via My Health...

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Palo Alto Medical Foundation Opens New Sunnyvale Eye Institute

Posted by on Dec 12, 2016 in eye care, Organizational News | Comments Off on Palo Alto Medical Foundation Opens New Sunnyvale Eye Institute

Palo Alto Medical Foundation (PAMF) announced the opening on  Monday, Dec. 12, 2016, of  Munnerlyn Eye Institute, a new spacious facility in Sunnyvale offering eye care for all ages as well as advanced procedures. The Institute is located at 1085 West El Camino Real. As part of PAMF’s ophthalmology and optometry department, the doctors at Munnerlyn Eye Institute offer a full range of eye care. This includes eye exams and prescribing corrective lenses as well as treatment of eye diseases such as conjunctivitis, macular degeneration, other retina disorders, glaucoma and cataracts. Renowned specialists perform advanced surgeries and LASIK procedures. The Institute’s providers also offer specialized pediatric eye care. The two-story Institute includes 45 exam rooms, two general procedure rooms, a state-of-the-art LASIK procedure suite with two exam rooms, four pediatric exam rooms, two preliminary testing rooms and four specialized procedure testing rooms. Some of the Institute’s most striking features include green design elements to promote sustainability and the healing elements of nature, and an abundance of glass that lets natural sunlight pour in. The new center replaces the vision care center on Mathilda Avenue in Sunnyvale. “The Munnerlyn Eye Institute will offer patients the same care and full range of services that they’ve previously enjoyed, but with the benefits of a new, modern facility designed with an optimal patient experience in mind,” said David Quincy, M.D., regional president at PAMF. “The larger space will allow us to provide comprehensive eye care to more patients and expand our services and number of providers in the future to continue to meet patient care needs.’’ The Institute is made possible in part by a gift from Charles Munnerlyn, Ph.D., and Judith Munnerlyn, for whom the facility is named. Dr. Munnerlyn is known as one of the founding fathers of laser vision correction for his role in developing the technology that has been used on more than 50 million eyes. He is the founder of VISX Inc., the leading manufacturer of laser-based vision correction systems in the world. Learn more about PAMF’s full range of eye services and vision care centers at pamf.org/eye. About the Palo Alto Medical Foundation The Palo Alto Medical Foundation (PAMF) for Health Care, Research and Education, is part of the Sutter Health network of care. Founded in 1930, PAMF is a not-for-profit health care organization that is a pioneer in the multispecialty group practice of medicine, health innovation and patient-centered care. PAMF’s more than 1,400 affiliated physicians and 6,100 employees serve one million patients at its medical centers and clinics in Alameda, Contra Costa, San Mateo, Santa Clara and Santa Cruz counties. For more information about the Palo Alto Medical Foundation, please visit the PAMF website....

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PAMF Earns Top Quality, Service Rating

Posted by on Nov 7, 2016 in Organizational News | Comments Off on PAMF Earns Top Quality, Service Rating

The quality of care and service that the Palo Alto Medical Foundation (PAMF) provides to its patients is among the best in California, according to a statewide assessment of all medical groups. The California Office of the Patient Advocate (OPA) awarded PAMF with four stars – the highest possible rating in quality and service – in four counties PAMF serves: Alameda, San Mateo, Santa Clara and Santa Cruz. In the OPA ratings system, a four-star rating is defined as scoring greater than the 90th percentile on performance measures including quality and patient satisfaction ratings. “Providing the highest quality care is the core commitment to our patients,” says PAMF Medical Director of Quality Ed Yu, M.D. “Our doctors, clinicians and staff work tirelessly to bring the best care to our patients. The four-star rating from the Office of the Patient Advocate is one of many validations of our successes.” The OPA, an independent state office in conjunction with the Department of Managed Health Care, promotes transparency and quality health care by publishing the annual Quality of Care Report Card, which includes medical groups, Health Maintenance Organizations (HMOs) and Preferred Provider Organizations (PPOs). View the OPA’s 2016-2017 Quality of Care Report Cards on the OPA website. About the Palo Alto Medical Foundation and Sutter Health The Palo Alto Medical Foundation (PAMF) for Health Care, Research and Education is a not-for-profit health care organization that is a pioneer in the multispecialty group practice of medicine. Founded in 1930, PAMF is part of the Bay Area Region of Sutter Health, one of the nation’s leading not-for-profit networks of community-based health care providers. PAMF’s nearly 1,500 affiliated physicians and 5,000 employees serve nearly one million patients at 49 medical centers and clinics in Alameda, San Mateo, Santa Clara, Santa Cruz and Contra Costa...

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Bay Area Parent Names PAMF Pediatricians ‘Best in Bay Area’

Posted by on Sep 7, 2016 in Organizational News | Comments Off on Bay Area Parent Names PAMF Pediatricians ‘Best in Bay Area’

Several Sutter Health affiliates recently received top ratings in Bay Area Parent Magazine’s 2016 “Best of the Best” survey. Bay Area Parent readers selected Gold, Silver and Bronze winners in 45 different categories, including several health care categories, for the Silicon Valley, the Peninsula and the San Francisco/Marin area. The categories are chosen by the Bay Area Parent editorial team to reflect resources that are most important to local parents. This year Sutter Health affiliates received the following awards: Best Pediatricians in the Bay Area: PAMF received the Gold Award for the Silicon Valley area. PAMF’s San Mateo Pediatrics Office received Silver for the Peninsula. Best Birth Centers in the Bay Area: Mills-Peninsula Medical Center earned Gold for the Peninsula. Alta Bates Summit Medical Center received Bronze for the East Bay. California Pacific Medical Center earned the Bronze Award for the San Francisco/Marin area. Best Hospitals in the Bay Area: California Pacific Medical Center won Silver for the San Francisco/Marin area. Mills-Peninsula Medical Center earned Bronze for the Peninsula. Best Eye Doctor or Vision Care in the Bay Area: Carol Winton, M.D., a pediatric ophthalmologist at PAMF’s Sunnyvale Center, received Bronze for the Silicon Valley...

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PAMF to Participate in National Initiative to Prevent Heart Attacks and Strokes

Posted by on Aug 4, 2016 in Organizational News | Comments Off on PAMF to Participate in National Initiative to Prevent Heart Attacks and Strokes

The Palo Alto Medical Foundation (PAMF) has been selected by the Centers for Medicare & Medicaid Services (CMS) as one of 516 awardees to help reduce the risk of heart attacks and strokes among millions of Medicare fee-for-service patients. PAMF and other health care organizations participating in the Million Hearts® Cardiovascular Disease Risk Reduction Model will work to decrease cardiovascular disease risk by assessing an individual patient’s risk for heart attack or stroke and applying prevention interventions. “It’s an honor to be selected to participate in this important national initiative to help prevent heart disease,” says Ed Yu, M.D., medical director of Quality who will be leading this initiative at PAMF. “It ties in perfectly with our already very strong focus on preventive care for our patients. It’s also a welcome and exciting move away from a payment structure based on volume rather than outcomes.” According to the Centers for Disease Control and Prevention (CDC), heart disease is the leading cause of death and a major contributor to disability in the United States. One in three deaths is caused by heart attacks and strokes, resulting in over $300 billion of health care costs each year. Currently, health care organizations and physicians are paid to screen for blood pressure, cholesterol, or other risk factors individually. In testing a new approach, organizations participating in the Million Hearts® Cardiovascular Disease Risk Reduction Model’s intervention group will use a data-driven, widely accepted predictive modeling approach to generate personalized risk scores and develop specific plans in partnership with patients to reduce the risk of having a heart attack or stroke. Accepted applicants were randomly assigned to either the intervention or control group in accordance with the model’s randomized control design. Overall, nearly 20,000 health care providers and over 3.3 million Medicare fee-for-service patients will participate in the five-year model. PAMF is participating in the intervention group and will work with Medicare fee-for-service patients to determine their ten-year individual risk for a heart attack or stroke. PAMF will then work with patients individually to identify the best approach or approaches to reducing their risk of having a heart attack or stroke – for example, smoking cessation interventions, blood pressure management, or cholesterol-lowering drugs or aspirin – and will explain the benefits of each approach. Each patient will receive a personalized risk modification plan that will target their specific risk factors. PAMF will be paid for reducing the absolute risk for heart disease or stroke among their high-risk patients. “Our health care system historically often emphasized acute care over preventive care,” said Patrick Conway, M.D., CMS acting principal deputy administrator and chief medical officer. “This initiative will enhance patient-centered care and give practitioners the resources to invest the time and staff to address and manage patients who are at high risk for heart attacks and strokes.” Learn more about the Million Hearts® initiative. For additional information about the Million Hearts® Cardiovascular Risk Reduction Model, including a fact sheet and a list of participants, please visit the Centers for Medicare & Medicaid Services website.  ...

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PAMF Earns Top Honors for Patient Care

Posted by on Jun 21, 2016 in Organizational News | Comments Off on PAMF Earns Top Honors for Patient Care

Six Sutter Medical Network (SMN) physician organizations that participated in the annual CAPG Standards of Excellence Survey, ™ including all five medical foundations, earned Elite status—the highest honor awarded by CAPG, a trade association for physician organizations. The survey measures medical group infrastructure against multiple criteria, such as patient experience, population health and affordability. SMN Elite Status winners (5 stars/highest recognition): Brown & Toland Physicians, serving Alameda and Contra Costa counties Palo Alto Medical Foundation, serving Alameda, Contra Costa, San Mateo, Santa Clara and Santa Cruz counties Sutter East Bay Medical Foundation, serving Alameda and Contra Costa counties Sutter Gould Medical Foundation, serving Stanislaus, San Joaquin and Merced counties Sutter Medical Foundation, serving Amador, Placer, Nevada, Sacramento, Solano and Yolo counties Sutter Pacific Medical Foundation, serving San Francisco, Marin, Sonoma and Del Norte counties Physician organizations voluntarily participate in CAPG’s Standards of Excellence ™ survey. This year, 114 medical groups—covering more than 14 million patients nationwide— took part in the evaluation. The survey ratings, which assess medical group performance in six rigorous categories, help consumers evaluate a physician group’s technical quality, patient experience and affordability. “Across Sutter Health’s not-for-profit network, physicians and care teams focus on creating high-value and high-quality care experiences that meet our patients’ individual needs,” said Jeff Burnich, M.D., senior vice president of Sutter Health’s Medical and Market Networks. “We’re proud of our efforts to improve quality and safety, and will always look for new ways to enhance our service and support to patients.” “Our survey is recognized as the industry standard by which the nation’s healthcare systems can assess the delivery of accountable and value-based care and improve patient care coordination, in line with ongoing healthcare reform,” said Donald Crane, CAPG president and CEO. “We’re proud to partner with the National Center for Quality Assurance (NCQA) on the application, analysis, scoring and reporting of the survey, which has proven to have real-world benefits. Additionally, the RAND Corporation is using the SOE® scoring in its research with the National Institute on Aging on a report that will uncover the highest yield structures for cost efficiency,” added Crane. For complete survey results and additional information,...

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Sharks Foundation Donates $25,000 to PAMF’s Youth Nutrition Program

Posted by on Feb 22, 2016 in Organizational News | Comments Off on Sharks Foundation Donates $25,000 to PAMF’s Youth Nutrition Program

The San Jose Sharks hockey team’s Sharks Foundation recently selected the Palo Alto Medical Foundation’s (PAMF) Youth Nutrition Program (5210 Numbers to Live By! Program) to receive a grant of $25,000. The youth nutrition program teaches healthy nutrition and exercise habits to school children. This grant is part of the Sharks Foundation’s 2015-2016 $565,000 grant grand total that was awarded to 24 local non-profits to further their work in supporting underserved young people and their families. Each recipient was given $20,000 to $25,000. The grant recipients were recognized during a special on-ice ceremony at the SAP Center, the San Jose Sharks home arena, on Saturday, February 13, 2016. David Quincy, M.D., PAMF regional president, received the Sharks Foundation grant on behalf of PAMF at the ceremony. “We are honored to have been chosen to receive this generous grant from the Sharks Foundation,” said David Quincy, M.D., regional PAMF president. “It shows a strong partnership between our two organizations and our common goal to promote the health and wellbeing of local children and their families, especially those in our community who are underserved.” The Sharks Foundation is dedicated to enhancing the lives of underserved youth and families in the community with an emphasis in the areas of education, health and safety, and character development. PAMF’s 5210 Program was launched in 2010 in partnership with El Camino Hospital to address the rising childhood obesity health epidemic in Santa Clara County. The program educates children about nutritious foods, healthy lifestyle choices and the importance of physical activity. It is currently available in 17 Santa Clara County elementary schools, 10 preschools, one high school and the California Homeschool Network. The grant from the Sharks Foundation will help PAMF’s program staff continue to expand the program and develop innovative approaches to impact the health of Santa Clara County school children. PAMF’s 5210 team expects to reach approximately 12,000 children this year to help them improve their health. The 5210 Program focuses on four numbers to live by every day: 5 portions or more of fruits and vegetables 2 hours or less of recreational screen time 1 hour or more of physical activity 0 servings of soda and sugar-sweetened drinks Learn more about the Youth Nutrition Program and the 5210 Program. Learn more about PAMF nutrition services and programs. Learn more about the Sharks...

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